All our Equipments come with warranty. We take at most care to produce “ Defect free Equipments and workmanship”
Reduction in expenses Newgen is committed to leaving no stones unturned to achieve customer satisfaction. This has led us to propose an exclusive service named
COMPLETE CUSTOMER CARE (CCC).
We also undertake spare-parts supply and Annual Maintenance Contracts.
Newgen’s CCC is a one-of-a-kind program in India. A team of well – trained Newgen Material Handling Equipment's employees coordinator are
assigned to the customer’s premises during the contract period. The on-site team ensures that preventive maintenance activities are carried out as
per agreed schedule.
of recruitment and training for maintaining equipment's
Superior maintenance ensuring more than 90% machine uptime
Enhanced safety and efficiency
On-time upkeep, avoiding incidents and extending life-cycle
On-site expert training of operators establishing best operational practices
Allowing customers to focus on their core-competencies
Significant overall decline in costs
Optimal improvement in quality and productivity
ANNNUAL MAINTENANCE CONTRACT (AMC)
Customers opting for AMC’s receive stipulated visits from a specialized team. They conduct precautionary checks and provide assistance as needed. These measures facilitate maximum uptime and productivity.
Newgen offers a complete range of spare parts to all our customers. These spares are supplied directly as well as through our nationwide network of authorized dealers.